Punctuation is Your Friend

Be nice to your friends.

Not real often, but often enough to be annoying, you will be reading something… usually a post of some sort on the internet… and the writer will use no punctuation whatsoever. (Nor capital letters where appropriate, either.) Some of these people I have known for a long time, even in so-called “real life”. I know their educational background. I know they’re not dolts, though you can’t tell that from their writing. Case in point: the question mark has become as elusive as Sasquatch. Shoot, there was one guy I knew from a message board who claimed to be a university professor, who did this all the time. No capitalization or punctuation. I’m sorry Mr Highfalootin University Professor, but if this is how you choose to present yourself, then I question the quality of the education you provide. (He once said he would mark students down if they used two spaces between a period and the next sentence. He demanded only one space. *smh* #hypocrisy.)

Moving on, of course you’re wondering if I can provide an example. You bet’cha, I am a full-service curmudgeon…

oh my god this is my dog he is so cute and cuddly we went to the park earlier today and he jumped around and chased other dogs and had a great time he was so happy i wish i could be a dog too that would be so much fun well maybe not the butt sniffing part but id have to be a poodle or something because im just cute like that dogs are better than cats kangaroos are better than dogs that pouch is so cool i want a pouch i like cheesecake but back to dogs hes so slobbery i laugh when he gives me kisses please let me know if you read this and understood it my dog is the bestest ever how come people dont have breeds like dogs do lol

😐 Did you get all that? What the hell am I supposed to do with that?!?

It makes you look uneducated. It makes you look dumb. It makes it likely that the reader will not get a thing you’re saying, especially if your post is a long “wall-o-text” type post. Not only that, it’s actually rude and inconsiderate to your reader. And phone texting is not an excuse, either. Especially if you have a smartphone with a keyboard and don’t have to manipulate numbers to form words. Why should I have to decipher what you’re trying to say as if it’s secret code?

If you do know better and are merely trying to fit in, just know that feigning ignorance and/or stupidity to fit in is uber dumb. Don’t be average, be better. So, unless you really are a dolt, stop trying to play one on tv.

Hey!!! I was reading that!

There you are, in your local grocery store, wanting to get some Chinese take-out for dinner at home. You’re standing there perusing the menu board when… it changes! What the deuce, people?!? I was reading that! And it doesn’t even switch to more menu items, it switches to some mindless video of egg rolls and wontons being thrown in the air at each other like it’s a freakin’ combat badminton game.

*sigh* I now understand why old people act the way they do. All that kvetching is starting to make sense.

But I digress. Anyway, they’re called ‘digital menu boards’, and they’re flashy, and they’re trendy, and they make the restaurant look oh so cool and hip… and they’re completely infuriating and annoying. I, for one, am not impressed. I already know what an egg roll looks like, that’s why I’m there. I just want a list of options (with prices) so I can make my choice accordingly. It’s even worse when I’m asking a question about a certain menu item and… *facepalm*… it’s not there anymore. Never mind, now we both get to wait for the recycle. Don’t make me stand there waiting for the recycle. Maybe it’s me and my curmudgeoness, but I honestly don’t think that’s too much to ask.

I wrote recently about not being a Luddite. I welcome new ideas and chances and improvement and advancement. That’s fine. Just be honest and know that not all change is for the good.  Sometimes we overthink things.

“Internet Disease”: Lying for Reasons Unknown

Half the people on the internet are lying at any given moment. I am convinced of this, based on observations and correlations over many years. Now, I don’t know which half, and it’s probably safe to say that the lying half fluctuates from topic to topic, in other words it’s not always the same people, but the ratio still remains at roughly half being liars.

And what they lie about is stuff that is so inconsequential that it doesn’t matter. Nothing in the world will change based on their lie. It’s all to boost their ego, or save face so others won’t think lowly of them (which might suggest low-self-esteem, but that’s another topic for another post… and blog).

I have named this phenomena “Internet Disease”. Let’s take a look at some examples, shall we? If one were to believe everyone on the internet at face value…

-…McDonald’s would be out of business, because no one ever eats there. The food sucks, they say. Many question if it’s food at all. The old, long debunked, rumors… what’s in the meat, etc… keep getting spread around as if they’re true. I think many people want to believe they are.

-…Walmart would be out of business, too, because no one would ever be caught dead in that place. They don’t come right out and say it, but the class of people who do shop at Walmart… which apparently don’t have internet because we never hear from ‘those people’… are literally beneath them. The funny part is that many of these people readily admit that they shop at Target… which is just Walmart with a different color scheme and slightly higher prices.  Status costs extra, ya know.

-…the BBC would be the only news source for the entire world. The rest would be out of business due to lack of viewers, readers, and listeners. Ask people on the internet and the standard answer is the BBC. Maybe a few stragglers will admit to NPR, if American guilt hasn’t completely consumed them, but it’s clear that all the informed people use the BBC, and they want you to know it.

-…chain restaurants, in general, are always empty, bereft of customers. Chain food is unworthy. Really, restaurant food, in general, is questionable, and is to be consumed only in dire emergency, but if one must eat out then the obvious choice is the “mom-and-pop” restaurant. <cue harps from heaven> Mom-and-Pops are full of people. Which I guess explains why mom-and-pops are thriving and chains are closing and going the way of the Automat. Oh, wait…

-…relating to the last point, no, we all eat at home almost exclusively. Why? Because we all have all the time in the world and use only the finest ingredients. A regular Galloping Gourmet we all are.  Margarine? Pshaw! Surely you jest, only real butter. Preferably hand-churned by silk-haired virgins who were sacrificed to a volcano immediately after to preserve the uniqueness of this butter. And only the best olive oil is used, pressed between the bosoms of lusty Italian widows. And we all have a special butcher who saves all the best cuts just for us, and will even deliver on Christmas morning if we get a hankerin’ for some extra-lean goat brains. We also have Juan Valdez climbing the peaks of Colombia on his hands and knees to pick coffee beans with his teeth so they can be shipped fresh to our door every morning. That’s right, we will tolerate only the best!

Now, granted, some people do do some of these things, but I call BS that all that claim to do so actually do do so.  (Was that awkward wording, or what?  lol)  And in the interest of full disclosure, I even have my things. For example, we recently stopped buying margarine entirely and now use only real butter, but we buy it from Walmart… and the Walmart house brand, no less. I often seek out mom-and-pop restaurants when I’m traveling, as sometimes you discover some truly great food and you experience the local culture, but there are times that I crave a Denny’s or a Wendy’s hamburger, as well. There’s nothing wrong with any of that.

To paraphrase Dave Ramsey, “We go to great lengths to claim an air of sophistication we don’t have to impress people we don’t like.” The whole thing is absurd.

Soap Box: 10 Things Servers Shouldn’t Do

The internet is replete with articles about rude customers and how people should be considerate to servers. And let’s be fair, serving is a hard job. I won’t dispute that.  There is absolutely no excuse whatsoever to treat a server poorly.  If you think you’re better than them, the hard truth is probably the opposite.  But these articles make it sound like the customer is the only one ever unreasonable. Not so. Servers themselves do things that are unnecessary, if not outright rude, and equal time is called for. Here are some of the primary things, in no particular order, that servers need to stop doing…

1. Don’t scowl when I order ice water for my drink. Yes, it probably cuts into your tip, but either the customer wants to be healthy, or they don’t want to pay over-inflated drink prices. $3 for a soft drink is unreasonable, outrageous really. That’s $6 for two people. If that’s the issue you need to take it up with your employer, not the customer.

2. Don’t make it an issue if the customer doesn’t want to sit at the table you want them to sit. As long as the customer is not requesting a room or large section that is obviously closed and segregated from all other activity, the customer should be accommodated and made comfortable. It is not the customer’s concern whether they are upsetting the carefully planned rotation.

3. Don’t beg. If I pay in cash, do NOT ask me if I want my change. Ok, you’re busy, I get it, but it’s still my money. Asking this is equal to begging, to panhandling. It’s undignified. There are times that I will, of my own choice, say “Keep the change.”, but that’s my choice and I do so freely. If you are quick on the draw and ask if I want my change I will automatically say “Yes” just as a matter of principle and just to make you make that extra trip… even if I intend to leave it all as a tip anyway.

4. Don’t try to force me into leaving a larger tip than reasonable. The bill is $9.62 and all I have on me is a $20 bill. You bring me change of a $10 bill and 38 cents. (Some will bring two $5 bills.) What am I supposed to do with that? Too many people are too timid to say anything and will leave the larger tip. Unless your service was absolutely fanatbulous… which would be pretty impressive, and rare… I am not leaving a 50% tip. And no way in hell am I leaving a 100% tip. Ever. I now have two choices, basically stiff you, which you will misinterpret as me just being cheap, or make you go back… again… and bring me some ones. Bring me a five, five ones, and 38 cents, the first time and we’ll all be happy.

Side note: I once had a server ask me if I wanted my change when I paid with two $20 bills for a $22 tab. I’m not leaving an $18 tip for a $22 meal. I’m sure they weren’t even paying attention, but it was still insulting. And yes, I made her bring me my change, and I tipped accordingly.

5. Don’t tell me how tired you are, or how you can’t wait to get off work in an hour, or how much you hate your job. Let me be clear on this: I… don’t… care. Not only do I not care, I am now annoyed and put off that you have expressed to me that my presence has inconvenienced you. You are not earning my sympathy, I have a job, too. Oh, and I don’t want to overhear you saying these things to your co-workers, either. Be professional.

6. Don’t stop serving prematurely. In other words, when you believe that my visit is winding down, or you want to hasten my exit for whatever reason, don’t ignore my empty glass. (Doing so will affect your tip.) At least ask if I want a refill. Often I do, but if I don’t I’ll be honest and politely decline. At least then I will know that you were still paying attention and doing your job.

7. Don’t mislead me. If I ask for a Diet Coke, don’t say “Ok” then serve me a Diet Pepsi.  By just saying “Ok” you are allowing me to believe I will be getting a Coke product.  The two are not the same, not to mention that businesses actually do get into legal trouble if caught doing that. Normally I will notice, but even in the times that I don’t, you’re still being dishonest by doing this. It’s called lying-by-omission.

8. Don’t use absurd adjectives. Nothing… and I mean that quite literally… is ever “perfect”. When you ask, “Is everything perfect?”, you are insulting me by asking me to knowingly lie. Granted, it’s usually at the insistence of management, but you don’t have to be so enthusiastic about it. I would even suggest you don’t even have to do it at all. Rather, just ask how my meal is and let me answer for myself.

9. Don’t stand silent if I request a substitution that adds an extra charge. If I want to substitute soup instead of french fries, and there’s an “upcharge”, tell me right then. Allow me the the courtesy to consider my option. Don’t surprise me with a bill later where I’ve been nickle-and-dimed.

10. Don’t be difficult. Don’t tell me a certain substitution is not allowed when other servers have done it for me many times. Worse yet, don’t argue with me when I point it out that it has been done before. The customer isn’t always right, but neither are you. If in doubt, excuse yourself and go check… then be adult enough to admit if you were wrong.

Christmas music: Bah! Humbug!

There are twelve days of Christmas… and none of them are in November.  *sigh*  But nevertheless, it’s that time of year, again. It’s… Christmas time!!! <He said in a chirpy and perky tone of voice.> Yes, that’s me, Mr Perky. Cute and cuddly til the end. So let Mr Perky say this about that…

Bah! Humbug! Humbug to all of you!

Today marks the official, and only marginally acceptable, start of the Christmas season, and with that comes the Christmas music. Now, don’t get me wrong, I like watching little kids get excited about it, and I like the photo gear presents I buy for myself, but the music… ugh! I don’t know what is worse, the peppy tunes, the inspirational new-age stuff, or the insipid traditional crap that no emotionally stable person has ever liked.  Just shoot me now.

Who writes this garbage? Better yet, who listens to it? Some people do, obviously, but I seriously wonder about them. Then there’s the people who listen to it all… day… long… for days… weeks… on end. No, just no, Bad little elf! That’s wrong. The Geneva Convention outlawed this decades ago. You can’t subject people around you to this… this  flat, uninteresting, lackluster, dull, drab, boring, dry, humdrum, ho-hum, monochrome, plodding tedious, pedestrian, trite, tired, hackneyed, stale, lame, wishy-washy, colorless, anemic, lifeless music.  Seriously, it’s inhumane. I’d rather take a calculus test than this. At least the calculus test will end soon. It’s so bad, that given the choice, prisoners in Guantanamo chose waterboarding over non-stop Christmas music.

December 26th never looked so good.

But even I have a soft side, so it’s confession time: In every steaming pile of dog dung in December, there’s a little shiny nugget. I do have a Christmas CD. I am the proud owner of Twisted Sister’s A Twisted Christmas. Not bad.  In fact, so good, they never felt the need to record and release another studio album.  Quit while you’re ahead, baby!

Price Dickering: Strategies and Games

I don’t sell vehicles very often, but when I do many people employ a tactic that just pisses me off and puts me in the wrong frame of mind (regarding that person) right from the start. I will state a price, and at the very beginning, sometimes before they’ve even seen the vehicle, they will ask some variation of, “What’s the lowest price you’ll take?”

😐

Excuse me, but you want me to give up everything, all leverage, right off the bat? Seriously? No. Either play the game, or go away. The game is negotiation back and forth. And the game goes like is: I set a price –> if you think my price is too high, make an offer of a lower price –> if that lower price is acceptable to me (I usually do have a bottom dollar in mind, but that’s not the point here) I will take it, if it’s not I will either counter with another price, or I will simply reject it. And back on forth until we either agree on a price, or we agree to not deal at all.

This has happened several times in my life.  Maybe they’re hoping I’m selling because I’m desperate and they can get a proverbial ‘steal’ of a deal. Maybe they’re hoping I’m weak and so non-confrontational that I’ll cave without a fight. Maybe they’re just fishing for that ‘steal’ from their recliner and don’t want to go out if this isn’t it. Could be any reason. In most things I am not a very good negotiator, but this tactic in particular sets me off and my attitude hardens immediately. My eyes narrow to slits, and I get this “Don’t eff with me!” look and determination. Now, you are the enemy, and while I will still sell you my vehicle, I am also willing to sit on it for awhile and sell it to someone else if you’re not willing to show me some base level of respect and properly negotiate.

In my experience I find that it is older men that do this. I have never encountered a woman that does, and I do not recall ever encountering a younger man doing this. Always older men, my generation and above. Maybe it’s a generational thing. <shrug>

This morning I get a bite to a Craigslist ad for a vehicle I am selling. The guy has two questions, condition and what the lowest I’ll take. Ok, I described condition in the ad, but I repeated it. Then price. I told him I don’t do the lowest price thing. If he’s interested he needs to make a counter offer, and so on as described above. I may never hear back from him. I’m ok either way.

Part 2, the other annoyance (I always seem to have a part 2, don’t I?)…

Another game I will not tolerate: Don’t show up to purchase something, say a vehicle that I have a listed price of $3000, and say, “Will you take $2200? That’s all I have on me.”

That’s all you have on you. 😐 Right. Ahem. Ok. I very clearly listed a price, and you knowingly and purposely showed up with less. (Allegedly, but we’ll go with the words at face value, I’m not going to ask to search your pockets.) At this point, I despise you. You’re not simply an annoying cheap SOB like the guy above asking for a bottom dollar, you’re outright dishonest in your approach. If you do that to me, I will give you two options… I will give you directions to an appropriate bank/ATM so you can get more money, or I will give you directions off my property.

Part 3, But wait, there’s more!

And don’t get me started with the schmucks who want to pay via Paypal or cashier’s check (and sometimes overpay and want you to refund the difference in cash) and have their ‘agent’ or shipper pick it up. Scam alert! (Hmmm, sounds like another curmudgeonly blog post for later.)

The bite mentioned above did email back as I was writing this. He thinks I’m honest and will pay me what I ask… via PayPal and he will send a shipper to pick up the vehicle. *facepalm* Now I’m playing with him a bit. I responded that my ad clearly says cash only, and that I will not hold it, but if his shipper shows up with cash, I will sell it to him. If someone else flashes me the cash first, tough luck.

I won’t hold my breath.

Bandwagon Jumpers & Other Non-Thinkers

Grab your seat, you’re going to read about a curmudgeon complaining about… other curmudgeons. Or, maybe they’re just whiners. Yes, that’s it. What I am about to share is just whiners whining, in my humble and modest opinion, wannabe curmudgeons. Amateur curmudgeons.

This is about people in my town and the city government. Now, don’t get me wrong, the city is going too far into debt, in my still humble and modest opinion, and there are some things that need addressing, and the city manager does seem to have a grandiose Napoleon complex, but really they do do good things, too, and overall it is a nice place to live.

That being said, here’s the scenario: I belong to a Facebook group called “The <town name> Activist”. Ok, sounds good, right. Well, it was created by a couple people who basically complain about every single thing the city does. Rarely will most of them give the city any credit for anything, and a few are so bad that they never do. One is endorsing a particular city council candidate right now and I am seriously considering voting for the opponent just because of that guy’s endorsement, but I digress. Anyway, that’s bad enough, but tolerable. Then you have the bandwagon jumpers, the people who have come along and must feel some insecure deep-seated need to be part of the ‘cool kids’ group and bash everything, as well. These are really the annoying ones. I’ll give a couple examples…

Example #1:

Our city is looking at building a new library, with questionable and controversial funding, but that’s not what this post is about. The city released an architect’s rendering of the proposed library a few months ago. One person posted asking about the lack of handicapped accessible parking spaces and where those would be. They called it a poorly thought-out design that was lacking in sufficient detail and information. The project was doomed to failure if this is the best they can come up with, yada yada yada.

I responded and explained how architect renderings are solely for marketing purposes, to sell a product. The product here being the library and selling it to the public. Not only do they not show things like handicapped access, they also don’t show existing power poles that will remain, street signs, poorly patched streets that will still be poorly patched when this project is done, traffic signals, utilities and unsightly garbage locations, and so on and so on. It’s going to be as pretty as can be.

They responded back with, “Oh, I know all that.”

😐

Really? Then why did you raise these “concerns” if you know they aren’t legit? Or, were you just wanting to stir the pot?

Example #2:

Just yesterday a person starts a thread showing the water department’s disconnect notice that was posted on their door for non-payment. They were mocking this as they are on a private well and septic, and they have auto-deduction for payment every month  (garbage, other taxes, etc.), ergo they weren’t late or behind. Essentially they were ridiculing the city for being stupid… and scores of people joined in. Bandwagoners, all.

Ken pipes up… shocking, I know… and I ask if they bothered to call the water department and ask what’s going on. Get some clarification. There had already been about two dozen posts and no one bothered to ask this seemingly obvious question. Everyone derided the city for being dumb and some suggested ways the person could embarrass the city. Maybe it’s just a simple mistake. <shrug>

The thread starter responds and says, “I called this morning and it was an error on their part.”

So, yes, it was a simple mistake and all was good. Yet, they felt the need to start stirring the pot with no confirmation to back up their claims of city incompetence. That’s bad enough, but what makes it worse is that many other people joined in, all without reasonable information, just taking some person’s word. And we wonder why misinformation is so rampant. People like… need?… to feel superior. People like their drama.

Bottom Line:

This is turning into something of a moral lecture, methinks, but I can’t help it. People need to slow down. Collect credible information. Strive to be fair. Don’t knee-jerk always for one side only. Use brain cells and rational thought before speaking. Is that too much to ask?

Probably.

Retail: Feeling (Un)Wanted

Go Away!

That’s how it comes off. I’m not wanted. Example: There I am having breakfast with my wife and a friend. Local mom-and-pop place. The waitress, a somewhat elderly lady, comes up and introduces herself and asks how we’re doing. We all say fine, going with the customary pleasantries, then in the spirit of acting interested, I ask how she’s doing.

*sigh* Big mistake.

This was her big opening. For the rest of our visit she made use of the opportunity to tells us that… she was only working because she had bills to pay… listed three things she’d rather be doing at that moment, and how her job was getting in the way of that… complained about how busy it was that morning, she’d prefer less people… and generally made us (me, at least) feel that our presence was unwelcome and an imposition on her life. Now, she did all this in an attempted joking manor, but the humor came off as only a facade, a way to say what she thought and get away with it.

I get it. There are many other things I’d rather do than go to a job for most of every day five days a week. But I make the best of it. So, I’m sorry that our patronage of your employer’s business… that provides you with an income so you can pay bills and have things like food every day and heat in the winter… is such a burden. I’ll keep this in mind next time I decide what to do and where to go.

The whole “I’d rather be anywhere else (than here dealing with you)” image is not an image that businesses or society should put up with. Treat customers with decency. I don’t want to hear that you’re getting off in an hour. I especially don’t want to hear what drudgery your job is.  At least pretend you’re appreciative of my patronage.

The Side Conversation

There is another common practice that I see often that is no less off-putting: Employees having side conversation when they’re supposed to be dealing with you. I see this often, especially with younger people.

I’m standing at a checkout, and the cashier’s friend/co-worker is standing right beside the register and they’re having this deep conversation… and essentially ignoring me completely.

And what were they talking about, you ask? They were talking about getting off soon, what they’d rather be doing at that moment, and… get this… how much they each hated their job and most of their co-workers.

*smh*

No filter, as if I wasn’t even there. Talk about unprofessional. How can a customer not feel unappreciated in that kind of scenario?

My sister told me that she once told a cashier off and that she didn’t give a crap about her personal grievances and wanted to be treated like a customer instead of an annoyance. (She got a shocked blank stare in return.)

I love my sister! I was so proud of her. lol

 

Soap Box: Retail Pricing

Come and listen to my story about a man named Jed
A poor mountaineer, barely kept his family fed…

That’s exactly how I feel when it comes to retail pricing, and it’s getting worse. I’ll share some examples and I’ll include my evolved philosophy and procedures.

Example #1: I recently ordered some printer ink from Amazon. It was on back-order, but they said it’d be just a week, so no big deal. The price was $42. Remember that, it will be relevant as we go further. As the week is winding to an end I get another email saying it’d be another month. Ummmm, no.

So, I ventured down to my popular big-box retailer and they don’t even carry my brand of printer ink. Next I mosey on to my local brick-and-mortar office supply store. Go in, a guy asks if he can help me, so I hand him my empty box and say, “I need this.”

He finds it and goes to hand it to me, and I stop in my tracks. I said, “No offense intended, but I can’t buy it at that price.” He says ok, puts it back on the shelf and I leave.

The were charging SEVENTY-SEVEN DOLLARS for the same thing I could get at Amazon for $42. 83% higher! And they wonder why online retailers are kicking their butts.

Now, granted Amazon had it on back-order, but I wasn’t out so my situation wasn’t critical. I get back on Amazon, find it through a third party on Amazon, in stock, for… get this… $40 and free shipping (and no sales tax!). It won’t be two-day Prime, but it has already shipped this morning, two days after I ordered it. It will arrive soon.

Example #2: I have a couple friends who work for a local photo store. They often say that people don’t understand the value they provide. They often say that people will regret the day when there are no brick-and-mortar retailers from which to shop. And you know what… I agree with them. I completely agree with them. There is great value in what they provide that goes beyond the simple buying of products.

I know people who think nothing of going into a store, comparison shop, consume the salesperson’s time, then go home and buy it cheaper from an online retailer. Those people suck. They have no intention whatsoever of purchasing from the local retailer. They’re just selfish and rude. Those people suck.

If I go to a store, and let’s say I’m shopping for a new camera lens, I will ALWAYS give that store first shot at the sale. Always. I am also willing to pay a reasonable amount extra to buy from them. 1) I want a vibrant local economy, 2) I value the service that they just provided, 3) When I establish a relationship I can go in and talk with a friend in a no pressure and no expectation scenario, and that has value as well, and 4) I want a place where I can comparison shop brands and models in the future.

So, as I said, I always give them first shot. But… there’s always a ‘but’, isn’t there?… but, I am not a lottery winner. I don’t have a deep bank account. I am not Mr Moneybags. I have to look out for myself at the same time, and ensure my own financial well-being. I am willing to pay a bit extra for local and for service, but I am not willing to drain my bank account to do so. The retailer still needs to respect me and be competitive.

I’m not saying they have to beat, or even match, the online retailer’s price, but they do have to be reasonably close. How close varies with many factors, but my general rule of thumb is in the 5% to 10%-ish range (less on very expensive items). If Amazon is charging $750 for a camera lens, I will pay around $775 to $800 from my local retailer, and I will do so gladly. I refuse to pay anyone $900 for a $750 lens, regardless who it is.

Example #3: We have a local regional grocery store chain that is, overall, pretty good in selection and quality. I would prefer to shop there exclusively instead of the big-box retailer, but I can’t. They’re simply too freakin’ expensive. On average, according to a couple price check surveys of my own that I have done (yes, I really have), they’re about 30% higher than the big-box guys. Again, at some point it is too much, it is price gouging, and I have to look out for myself, too.

Their big slogan/jingle is about having “a friendly smile is every aisle”… note the rhyme, lol. Nothing about price (except the odd good sale), nothing even about value, just how friendly they are. Spare me <insert eye roll here>. Just know that any business that goes out of it’s way to avoid telling you how competitive they are are doing so because they aren’t competitive at all, and they know it.

Example #4: Soft drink prices in restaurants have gotten completely absurd. Most places are trying to be as competitive as possible on their food, I get that, but they don’t want it to cut into their profits, so they’re making up for it on the drinks.

I have a great deal amount of restaurant experience, including ownership for a short time, albeit many years ago. Soft drinks have always been a high-profit item, but now it’s ridiculous. A glass of soda costs the restaurant, maybe, 20c. Maybe. I’m now commonly seeing prices of $3 (ok, $2.99). This means that for my wife and I to have a refreshing soda with our meal, up to $6 gets added to our bill, and unlimited refills go only so far. And to be even more insidious about it, many restaurants are taking drink prices off their menus so people don’t go into sticker shock when they see it. They’ll still list the flavors, of course, but no prices.

My counter-measure to this is that I now always ask the server how much soft drinks cost. I have set my own admittedly arbitrary limit… $2.29, which is still very generous… and if they answer with anything higher I reflexively say I’ll have ice water… which I should be doing more anyway, but I digress.

I have had one server laugh and say she understood. Many servers look disappointed, or even annoyed, because $6 less on the bill affects their tip. Well, sorry, talk to your boss. We’re back to where I have to protect myself and my own bank account.

Example #5:  Raising the price without raising the price.  You’ve seen it.  A product gets smaller, but the price stays the same.  And of course the package never points this out to you, though they do label size/weight per law, so *IF* you’re paying attention you’ll notice, but if you aren’t, well… you know.

Breyer’s Ice Cream went from 2 qts, to 1,8 qts, to 1.75 qts, to 1.5 qts over a period of just a few years.  Many kinds of orange juice are no longer 64 oz, but 59 oz.  The dog food we buy used to come in 40 lb bags, and is now in 30 lb bags.  And I could go on and on and on.  You get the idea.

I have read instances where companies are claiming they are only reacting to people’s desires for less portions, etc.  Ok, but if that were the case then the price would go down with the packaging.  It doesn’t, does it?  Let’s be honest and call it what it is… raising the price without raising the price.

Conclusion… finally, eh?: That’s it. And to think I started with two examples in mind, and it snowballed from there.  Anyway, you have to be on-guard. You have to protect yourself. No one cares more about you and your well-being than you.

What did I just sign?

So there you are, at the doctor’s office, checking in and going through all the paperwork and confirming all same stuff you just confirmed two days ago. But hey, I might have changed my name and moved to… and back from… Alaska since then.  Stranger things have happened.  But I digress. Anyway, you get to the point about privacy, because you know, our privacy is their #1 priority… that’s why laws needed to be passed making it so.

But I digress again. Anyway, you’re told, “Please sign in the blank box on the screen. It’s just saying that you’ve been offered a copy of our privacy policy.” Did you catch that? It’s **JUST** <whatever> (we’ll come back to this later). In other words, it’s nothing to be worried about. A mere trifle. Beneath my important self. Don’t worry my pretty little head. Or, phrased differently, just shut up and sign it.

I know, I know, I can ask for a copy of what it is, but really… how do I know the two are tied together? For all I know black helicopters may swoop in as soon as I sign it and shock troops will rappel out and take over my front yard, all while accusing me of some international conspiracy.

Had the same thing happen a couple days ago when I had to have some some plumbing work done. At the end the guy hands me a tablet and tells me I need to sign in the big blank space. “It just…”… see? there’s that word again… “…says that you are perfectly satisfied with the job.”

Does it? Bear in mind that I am purposely avoiding the unnecessary use of the word ‘perfect’. For all I know I just signed over the deed to my house while agreeing to continue to make payments. Phfft! <shrug>

In true “Back in my day…” mode, I don’t think it unreasonable that we go back to signing paper copies. Or at least make it obvious WHAT we’re signing.