The (Perceived) and Real Evils of Self-Checkout

Self-checkout seems to be a fairly controversial thing, and we all know The Grump is all about controversy, and I’ve been thinking of writing on this subject for awhile.  First off, let’s be real, some of the “reasons” for being against them are really dumb… as is the case with so many things in today’s society, not just in politics.  Things from “I’m not employed here”, and so on.  But if you’re as old as I am and you remember having to go inside to pay for your gas instead of pay at the pump that argument is specious.

Anyway, let’s take a quick look at some reasons in the photo attached…

1) They kill jobs.

Ok, I suppose they could.  I mean, there are fewer people up front, and for some businesses that would be a definite boon.

2) Self-checkout machines don’t contribute with payroll taxes.

This is really combined with #1, and like I said it could be true, but… as my good friend Lisa pointed out to me… if the store is now moving those people to be individual shoppers for curbside pick-up then nothing is being lost in either point.  So much for those points.

3) They are really not that convenient.

Convenience depends, both on the individual and the situation.  When I have just a few items they’re very convenient.  When I have a cart full of groceries they very not convenient… at all.

Moving on with my commentary:

But none of that is why I don’t like them. Why I don’t like them is stores go out of their way to make sure using a human checker is so inconvenient I’ll want to give up and just do it myself.  They… the stores… take away my legitimate choices.

Look, I don’t expect every aisle open, but I also don’t want to see 6+ full carts lined up for a single human checker.  I’m sorry, I want a reasonable and realistic option of using a human check per #3 above, depending on MY needs, not the store’s desires.  It’s the way self-checkouts are used to make the shopping experience even more inconvenient and disrespectful to the customer.

Rant: Stadium Naming

How much importance do you place in stadium names? How much effort do you put into keeping up?

For example, Yankee Stadium is Yankee Stadium. Say “Yankee Stadium” and everyone knows what you’re talking about. Same with Dodger Stadium. Even Wrigley Field is named after people and/or corporation, and Fenway Park is named after the neighborhood it is in, but they still have long-standing history and and tradition and are immediately recognizable.

But what about the more recent trend of stadium names changing every few years based on nothing more than who is willing to pay the most money? Guaranteed Rate Field, anyone? Third name for the same place, btw. I still call it Comiskey Park. If you were to walk up to me and mention a game in Truist Park I’d have to ask you which team or city. No lie. “Truist Park” means nothing to me.

I still call Oracle Park “Pac Bell Park”… it never had a legit name so I go with the first brain dead iteration. Oracle is what, the 4th or 5th iteration? I am a long-time Oakland A’s fan, yet as far as I am concerned they still play in the Oakland Coliseum (I know, originally Oakland-Alameda County Coliseum, I’m not doing tongue-twisters, either), and always will. O.co, my ass.

Basically, stadiums names have become absurd and for the most part meaningless. When the name right’s holder sends me a check I will comply. Until then I feel zero obligation… Braves Field it is.

Rant: Everything’s a Chore… ATMs, Passwords, and Bears, Oh My!

Everything’s a chore

Computers and technology were supposed to make life easier.  Computers and technology were supposed to give us more free time.  Granted, most of us aren’t churning our own butter anymore, so there are certainly benefits to our modem lifestyle in the information age, but it’s not all a cakewalk, either.  Now, the following examples aren’t life threatening, they aren’t going to bring you to your knees, and they most certainly aren’t the most important thing you will deal with.  But they are annoying, frustrating, high blood pressure inducing… and they are most certainly unnecessary time stealers, and they’re all a byproduct of computers and technology.  Here’s just a few of them…

Getting a new debit card

I am the Treasurer for a local Toastmasters club.  The old debit card had expired and I got a new card in the mail.  Called and activated it and set the PIN.  So far, so good.  Then kept getting declined when I went to pay people’s dues, so I called the bank. Turns out I have to use it at an ATM as a second step, then it would work fine. *sigh*  Ok, thank you, I cheerily said.

So, I had to get in the car, drive to a bank, check my balance, and drive back home. Then it worked fine. *smh*

“For your protection…”

Last Saturday I had a photo shoot and on my way out of town stopped at a convenience store for some drinks for the ride.  My debit card (from a small local credit union) got declined.  Hmmm, that’s weird, I know there’s plenty of money in the account.  I try four times, declined every time, so I pull out a credit card and pay.

I then go to the ATM at said credit union which happened to be right next door.  The ATM looks suspicious like when I computer has been reset.  Had to go to the photo shoot, so I can’t call the credit union until Monday… which is another pet peeve of mine… you want people to abandon big banks and go local, then have someone to answer phones and deal with people during off hours.  But I digress.

Monday morning and I try the card again.  No go.  Good thing I had cash on me, which I normally don’t anymore.  I decide to visit said credit union branch in person.

To cut to the chase, through three visits to their ATM, and two visits inside to talk to a person, it turns out there was a “scheduled maintenance” (skeptical, there is no email evidence of such in my email) of the system on Saturday morning and my card usage was bad timing.  Then, because I tried four times, which is one more than the maximum of three allowed, my card was locked.

I’m sorry, but if it’s YOUR down time, then shouldn’t YOU be aware enough to make sure these things don’t happen?  Plus, back to the big bank vs credit union thing, big banks don’t have down times for “scheduled maintenance”, yet small banks and credit unions do.  It’s the 21st century, get with the program.

Passwords

How do you do your passwords for internet sites?  Do you have one for everything?  Do you mix them up?  Unfortunately, it doesn’t matter what you want to do, you can’t do that.

You can’t have a single password for everything (which they say is a bad idea).  All require letters, but some require at least one capital letter, some require at least one number, some require at least one “special character” (i.e.: !@#$%, etc., and not all allow the same special characters), and none all have the same requirements, it’s a mix-and-match, so even if you wanted to have one password you can’t.

So, you have many different passwords.  Ok.  How do you remember them all?  Do you write them down on a piece of paper or a computer file?  They say you’re not supposed to do that either, btw.

How about one of those password organization sites?  I would think the chances of that getting hacked is greater than little ol’ me getting hacked.

There is no perfect answer.  And don’t even get me started on requirements to change my password every so often.

Money and ATMs

One of the great things where small banks and credit unions shine over the big banks is doing the small things to make life easier for the customer.  (That’s you and me, btw.)  One of these things is allowing ATM withdrawals in $5 increments.  This is so handy.  Sometimes I just need $5 or $10 for something small, and there is no need to force me to drain my account more than necessary.

Within the last year two of my credit unions have changed their policy and now only allow $20 increments.  This does not serve me well, and removes one of the key points for being with a credit union.  If I’m going to be treated like I’m at a big bank I might as well do business with a big bank and gain the added benefits, like the ability to call on a Saturday evening and talk to someone and get my issues solved.  (See what I did there?)

Conclusion

This turned out wordy.  😛

Thanks for… nothing, really

Anyone on Facebook for more than a day has noticed this trend:  People apply to join a closed group, and once they’re approved will create an initial post that says something like…

Thanks for the add

😐

In true Grump fashion I have to ask:  Why is this necessary?  Ok, it’s… nice.  It’s polite.  It doesn’t hurt anything… except forcing everyone to spend time and knuckle muscles to scroll by that tripe.  But is it necessary?  Does it help anything?

One has to wonder… what are they really trying to say?  They’re such a renown a-hole known the world over they’re literally surprised any group would actually accept them?  Shocking even to them.

My grandpa used to say if someone goes out of their way to tell you what a horrible person they are… believe them.  Hmmm… maybe they should be denied.

Rant: How strong are your convictions?

Facebook is many things to many people, and one of those things Facebook is is something of a political discussion forum, like it or not.  People post their particular views, other people respond, and all that’s fine as long as people aren’t abusive.  And here’s the rub, some take forceful responses as something they aren’t prepared to deal with.

Call me crazy, but I would think if all you want is a forum from which to spout your opinion, and are too thinned-skinned to suffer feedback, then maybe a public forum like Facebook isn’t for you.  You should probably start a private blog instead of creating something like a public Facebook account which is designed specifically to be interactive.

Here’s a hint: If you post something that other people can read, those other people may respond… and they may not agree with you. Shocking, I know.  Grow a thicker skin and get over it.  If you find yourself blocking or unfriending people over it, maybe your convictions aren’t as strong as you think they are.

/rant off

The Unnecessary Hyperbole of “Perfect”

There’s a chain steakhouse nearby and all the servers are obsessed with “perfect”.  For example, you’re eating your meal and the server comes by to check on you and instead of asking, “How is everything?”, they ask, “Is everything perfect?”

😐

First off, nothing is ‘perfect’.  Second, it puts me in a corner.  The first option is open-ended and I get to set my own standard.  In the second option I have to either agree it’s perfect or come off as I’m complaining, because anything less than ‘perfect’… i.e. ‘very good’… is somehow less than acceptable.  And we/they know most people don’t want to complain, so we’re pressured into giving impeccable reviews.  (I suspected at the time management told servers to do this because they all did it.)  The Grump’s response?:  “It’s very good.”

 perfect: adjective

Definition of perfect

(Entry 1 of 3)
1a : being entirely without fault or defect

https://www.merriam-webster.com/dictionary/perfect

It’s become ubiquitous.  Now I can’t talk to anyone without this word coming up.  I go to the doctor and they ask me to verify my information.  “What’s your phone number?”

“867-5309”

“Perfect.”

-facepalm-  Is that really necessary?  All I did was answer correctly.  If my number had changed would it have been less than perfect?

Stop the insane hyperbole.