Last week I had a doctor appointment. Now, a somewhat consistent annoyance of mine is going through the list… and my list is looooooong, unfortunately… of medications. Do you take this/that/this/that, and on and on. Yes/yes/yes/yes, and on and on. It’s very tedious, and let’s just say that my patience is short for a patient.
I’m thinking, I’m going to beat this. I start this long ambling monologue about how my sister does the same job, people always say there aren’t any changes, then admit there are, fess up that yes I did do that once, but that yes everything… and I mean everything… is still the same, except this one new prescription, which I produce from my pocket and show them. I’m thinking I was pretty clever. They would know that anyone who thought this through to that extent would obviously know what they’re talking about, and leave me alone.
*sigh* No. They still had to ask every single medication. She thanked me several times for my patience, but I think she knew I was highly annoyed. (I was annoyed enough that I was only half paying attention and said ‘yes’ to everything, which I’m sure didn’t help.)
Like I said, my sister has to do this, too. She explained it to me once, and it did make sense. I get it, people are forgetful. Probably liability and health reasons, too, I’m sure. Fast forward to today, and I have another appointment with a different doctor.
I’m thinking, I’m going to beat this. I got online and went through their “eCheck-In” and confirmed all my personal information and medications. The website said this would speed up the process because all the questions were already done. And, just in case, I took a printed sheet of all my medications and doses with me.
It didn’t start well. The receptionist started asking my personal info. I interrupted and said I had already done the eCheck-In. She looked on another screen, confirmed that I had, and stopped asking questions.
After I got called back to see the doctor the nurse starts her usual routine, including verifying medications. 😐 I politely… and I was very polite, I think… point out that I went through their eCheck-In and already verified everything. She says she has no way to see that on her computer, so she has to ask anyway.
At this point I whip out my handy-dandy paper list and hand it to her. She looks at it, and… proceeds to ask me about every single one as she is comparing my list to her computer.
This is already bad enough. I’m feeling minorly insulted and majorly annoyed. But, now I had one more thing to complain about. Why the #$%! do they promote their eCheck-In when they’re not going to use it, anyway?