Last week I had a doctor appointment. Now, a somewhat consistent annoyance of mine is going through the list… and my list is looooooong, unfortunately… of medications. Do you take this/that/this/that, and on and on. Yes/yes/yes/yes, and on and on. It’s very tedious, and let’s just say that my patience is short for a patient.
I’m thinking, I’m going to beat this. I start this long ambling monologue about how my sister does the same job, people always say there aren’t any changes, then admit there are, fess up that yes I did do that once, but that yes everything… and I mean everything… is still the same, except this one new prescription, which I produce from my pocket and show them. I’m thinking I was pretty clever. They would know that anyone who thought this through to that extent would obviously know what they’re talking about, and leave me alone.
*sigh* No. They still had to ask every single medication. She thanked me several times for my patience, but I think she knew I was highly annoyed. (I was annoyed enough that I was only half paying attention and said ‘yes’ to everything, which I’m sure didn’t help.)
Like I said, my sister has to do this, too. She explained it to me once, and it did make sense. I get it, people are forgetful. Probably liability and health reasons, too, I’m sure. Fast forward to today, and I have another appointment with a different doctor.
I’m thinking, I’m going to beat this. I got online and went through their “eCheck-In” and confirmed all my personal information and medications. The website said this would speed up the process because all the questions were already done. And, just in case, I took a printed sheet of all my medications and doses with me.
It didn’t start well. The receptionist started asking my personal info. I interrupted and said I had already done the eCheck-In. She looked on another screen, confirmed that I had, and stopped asking questions.
After I got called back to see the doctor the nurse starts her usual routine, including verifying medications. 😐 I politely… and I was very polite, I think… point out that I went through their eCheck-In and already verified everything. She says she has no way to see that on her computer, so she has to ask anyway.
Double 😐
At this point I whip out my handy-dandy paper list and hand it to her. She looks at it, and… proceeds to ask me about every single one as she is comparing my list to her computer.
*facepalm*
This is already bad enough. I’m feeling minorly insulted and majorly annoyed. But, now I had one more thing to complain about. Why the #$%! do they promote their eCheck-In when they’re not going to use it, anyway?